Internation Org Pattern:

FunctionUnderstandingsGlobal levelZone levelCountry level

There is no country manager because : US is considered as a ZONE and UK is too small to need one. The VP Zone EMEA is managing both France, UK & RoW.

CEO

VP ZONE

None.

Each country localize the global CSM framework to the country level.

VP Customer Success

None.

Customer success Manager Country + team

Only global.

CFO + team

None.

None.

US and UK are big markets, that's why HR team needs to be at global and zone levels. To fulfill hiring needs, there is a Talent acquisition manager in every operating country.

VP People

Head of HR ZONE (only for US) + Head Talent Acquisition ZONE (only for US)

Talent Acquisition COUNTRY (for US & France)

This company is marketing strategy is mostly relying on Demand Gen & content. Both are very specific to each country (culture & habits), that's why there is a dedicated team per country.

VP Marketing + Global Head of Demand Gen + Global Head of Content

None.

Head of Demand Gen Country Content Lead Country

Partners are very localized. That's why, strategy is handled at a global level but ops are handled at country level.

VP Global Alliances

None.

Partner Success Manager

Only global. Product is not changing depending on the country.

VP Product + team

None.

None.

CRO is managing both VPs Revenue and VP Sales at zone level.

CRO

VP Revenue ZONE (handle by VP ZONE)

None.

Sales strategy is handled at a zone level but managed by Revenues at a global level.

CRO

VP Sales ZONE + Head of BDR ZONE

Sales Director + team

Only global.

Head of Strategy & Ops + team

None.

None.

Only global.

CTO + Team

None.

None.