ChatGPT/AI Use Policy
Context and Scope
Artificial Intelligence (AI) tools are becoming increasingly useful and accessible. In particular, generative AI tools have become a part of many professionals’ workflows. Generative AI tools include those that produce text or images in response to queries. They are an accessible way to interact with large language models (LLMs), AI systems trained on enormous amounts of data. In that training process, LLMs require huge compute resources. In practice, text-to-image tools can be used by publishers to create visuals, and artists to aid them through the creative process. Similarly, chatbots based on LLMs can help write blogposts, emails and reports. ChatGPT is one such LLM-based chatbot.
ChatGPT serves as an interface to interact with an LLM that is trained on enormous amounts of data. When inputting a prompt in ChatGPT, we are basically interacting with all the data it was trained on. Through different machine learning techniques, ChatGPT is also trained to predict the next word in a sentence, which allows its responses to sound natural and even compelling. However, ChatGPT can provide factually incorrect information, is easily manipulated, and is further trained by the prompts users provide.
At XAnge we encourage the usage of ChatGPT and other AI tools, and we acknowledge that the team may value integrating the tool into their workflows. XAnge will provide you with login creditentials for an XAnge OpenAI account (startupsuccess@xange.vc). You should only use this account and no other (no personal or free access accounts).
The present policy sets out general guidelines, as well as forbidden and acceptable uses of ChatGPT, to ensure the safety of staff, the company, and our partners, startups and investors.
At XAnge , we value the potential for novel technologies to aid us in our mission. However, we are accutely aware of the limitations of AI systems. This policy is in place to ensure that the use of ChatGPT at XAnge is safe and responsible.
General Guidelines
It is good practice to keep the following in mind when using ChatGPT:
- ChatGPT is a tool, similar to using Google to browse the internet, or Word to write documents
- When you type into ChatGPT, you are giving information to the system’s developers at OpenAI.
- Each time you start a new chat on ChatGPT, you are starting “from scratch” in the sense that it cannot reference other chats you had with it
- ChatGPT can provide inaccurate information, and all its responses must be carefully checked for errors
- When seeking feedback on text or code, it’s safest to provide only snippets to ensure you are minimising the amount of information divulged
- XAnge has a company account that provides greater data privacy guarentees than your personal account. All the same, be cautious and if you don’t want to risk something being in the public domain, then don’t type it into ChatGPT!
Forbidden Uses
ChatGPT cannot be used in ways that may undermine XAnge’s security and reputation. When using ChatGPT:
- You may not divulge sensitive information, such as passwords, addresses, bank details or phone numbers
- You may not type out or paste documents that may contain business-sensitive data or that have been shared with you confidentially, such as quarterly board reports, business cases and accounting reports
- You may not type out or paste proprietary code, documents or other information that is not intended for the public eye
Acceptable Uses
ChatGPT is a powerful tool that can help streamline certain processes, revise text and structure thoughts. Below are suggested ways you can make the most of ChatGPT in a responsible way.
- Ask for a spell-check to ensure proper grammar (for example: "Please check the grammar of this sentence: "these processes must be seperated"")
- Ask for better ways to word a sentence (for example: “What's a better way of saying "our service is faster and more efficient"?”)
- Ask for the outline of reports if it is the first report of the sort (for example: “What's a useful outline of a recruitment report?”)
- Ask for the outline of a blogpost for inspiration (for example: I need to write a blogpost introducing privacy-enhancing technologies – how could it be structured?”)
- Ask for feedback on snippets of code or help with Excel formulas (for example: "I am using Excel. Column A has the price "$10" and column B has the number of items offered at this rate ("2"). How do I get the price per item in column C?")